privacy policy

Claro LLC (hereinafter referred to as the "Company") considers the appropriate protection of personal information to be an important matter in business operations, and based on the Personal Information Protection Act and other related laws and guidelines, as well as the following policy, we will protect our customers and transactions. We will appropriately use and manage the personal information of our clients, employees, etc.
1. (Internal structure)
Regarding the handling of personal information and systems, our company will formulate internal regulations and rules necessary for each business, and will ensure that all our officers, employees, and other related parties are aware of these rules. We will also continue to maintain and improve this.
2. (Acquisition of personal information)
When we receive personal information, we will notify, publicize, or clearly state the purpose of use, and acquire it appropriately in accordance with laws and regulations.
3. (Use of personal information)
When we use the personal information of our customers, business partners, employees, etc., we will use it appropriately within the scope of the purpose of use and in accordance with laws and regulations, and will not use it beyond the scope of that purpose.
4. (Restrictions on provision to third parties)
Personal information acquired by our company will be provided to a third party after implementing appropriate procedures in the following cases and when it is necessary to achieve the purpose of use.
(1) When consent has been obtained in advance from customers, business partners, employees, etc.
(2) When it is possible to provide personal information to a third party without the consent of the person according to laws and regulations.
5. (Disclosure of personal information, correction, addition or deletion of contents, suspension of use, erasure, suspension of provision to third parties)
When a person requests disclosure, correction, suspension of use, suspension of provision to third parties, etc. of personal information held by the Company, the Company will respond appropriately based on laws and regulations after confirming the identity of the person. I will do it.
6. (Ensuring accuracy)
Our company takes appropriate measures to keep the personal information of customers, business partners, employees, etc. accurate and up-to-date. However, you are responsible for ensuring that the personal information you provide is accurate and up-to-date.
7. (Safety management measures)
Our company will take appropriate security control measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc.
8. (Supervision of subcontractors)
Our company may entrust the handling of personal information to a third party to the extent necessary to achieve the purpose of use. In this case, our company will exercise necessary and appropriate supervision over the subcontractor based on laws and regulations.

Claro LLC
FARO Aoyama 1st floor, 2-15-5 Minami-Aoyama, Minato-ku, Tokyo
Representative employees Hidemasa Matsumoto, Hiromi Maruto