Description based on Specified Commercial Transactions Law

■Distributor: Claro LLC
■Representative person in charge: Hidemasa Matsumoto, Hiromi Maruto ■Location: FARO Aoyama 1st floor, 2-15-5 Minami-Aoyama, Minato-ku, Tokyo ■Homepage:
■Products: Health foods (Efficacy is not guaranteed as it is a personal opinion)
■Sales Quantity: If the product you ordered is out of stock, we will contact you via email. ■Sales Price: The price will be as stated on each product's introduction page.
■Required charges other than the product price: As a general rule, the customer is responsible for shipping charges and bank transfer fees. All consumption taxes are included and displayed in the product price (tax-included price).
■Payment method and payment period:
・Payment method: You can choose from credit card (Visa, MasterCard, JCB, American Express), Shop Pay, and Amazon Pay.
・Payment period: In the case of credit card (Visa, MasterCard, JCB, American Express), Shop Pay, Amazon Pay, at the time of order (debits from the customer's account will be made by the respective credit card company etc. (This will be the specified withdrawal date.)
■Product delivery time: For all payments, including credit card payment, Shop Pay, and Amazon Pay, the item will be shipped within 2 business days after payment is confirmed (excluding Saturdays, Sundays, and holidays).
■About returns, defective products, and cancellations:
-Defective products: If there is a defective product, we will check our stock status and replace it with a new or equivalent product. Please contact us by email within 7 days after receiving the product. Please note that after this time, we will no longer be able to accept requests for returns or exchanges.
-Returns due to customer circumstances will be borne by the customer. If the item is defective, we will bear the cost.
■Inquiries: or 03-6824-2877 (head office main number)
・Weekdays 10:00 to 17:00 (excluding Saturdays, Sundays, holidays, and holidays separately determined by our company)
・Inquiries received after 17:00 on weekdays, Saturdays, Sundays, public holidays, and separately designated holidays may take some time to be answered. Please note.